Privacy Policy
FB Helper ("we", "our", "us") is a browser extension and companion server that helps users find and summarize relevant Facebook content. This Privacy Policy describes what data we collect, how we use it, whether we share it, and how you can contact us.
What data we collect
- Anonymous user identifier: We derive a non‑reversible, anonymous user ID from the Facebook
c_usercookie by hashing it. This ID lets us distinguish different users without storing personal identifiers. - Chat interactions: User questions/messages and timestamps.
- Facebook content processed: Search URLs, selected posts and comments used to generate answers.
- Extension settings (local only): UX preferences (e.g., chat window position, auto‑open, collapsed state) stored in the browser’s extension storage.
What we do NOT collect
We do not collect raw Facebook user IDs, browser tab metadata, IP addresses, or other personal identifiers. We do not track users across sites, and we do not store cookies ourselves.
How we use the data
- Operate the service: Generate search URLs, extract relevant content, and produce answers.
- Diagnostics and improvement: Analyze anonymized logs (questions, timestamps, anonymous user IDs, and content used) to troubleshoot and improve quality.
Sharing and disclosure
- LLM processing: User questions and selected posts/comments are shared with third‑party LLM providers (e.g., OpenAI and Google Gemini) solely to produce answers.
- No other sharing: We do not share other data with third parties and we do not sell personal data.
Storage and retention
- Browser storage: Only UX settings are saved locally by the extension.
- Server logs: We retain anonymized request data (questions, timestamps, anonymous user IDs, and processed posts/comments) for operational diagnostics and improvement. Retention: 90 days (unless required longer for security/investigation), after which data is deleted or aggregated.
Security
Data is transmitted over TLS. We apply access controls and abuse protection. The anonymous user ID is a one‑way hash (not reversible) to prevent identifying individual Facebook users.
Children
Age is not relevant for this service and we do not knowingly collect personal data from children.
Your choices
- You may request deletion of logged records associated with your anonymous user ID by contacting us.
- We can disable server‑side logging for your future requests upon request; some diagnostics may be limited.